{"id":1645,"date":"2026-04-28T17:13:53","date_gmt":"2026-04-28T17:13:53","guid":{"rendered":"https:\/\/sabotiga.es\/?page_id=1645"},"modified":"2026-04-28T17:17:31","modified_gmt":"2026-04-28T17:17:31","slug":"preguntas-frecuentes-faqs","status":"publish","type":"page","link":"https:\/\/sabotiga.es\/en\/quienes-somos\/preguntas-frecuentes-faqs\/","title":{"rendered":"Frequently Asked Questions (FAQs)"},"content":{"rendered":"

<\/h2>\n\n\n\n

What is Sa Botiga Provisions?<\/strong><\/h3>\n\n\n\n

Sa Botiga Provisions is a Mallorca-based yacht and villa provisioning company, offering comprehensive supply solutions for superyachts, charter boats and luxury properties.<\/p>\n\n\n\n

We specialize in high-quality sourcing, fast response times, and reliable deliveries across the island.<\/p>\n\n\n\n

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Where do they operate?<\/strong><\/h3>\n\n\n\n

We are located in Palma de Mallorca and deliver throughout the island, including marinas, private villas and event spaces.<\/p>\n\n\n\n

\n\n\n\n

Who do they work with?<\/strong><\/h3>\n\n\n\n

We work with captains, chefs and yacht crew, charter brokers, yacht managers, agencies and managers of luxury properties who require a reliable provisioning service in Mallorca.<\/p>\n\n\n\n

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Procurement Services<\/strong><\/h2>\n\n\n\n

What type of supply do they offer?<\/strong><\/h3>\n\n\n\n

We offer a full range of provisioning services for yachts and villas, including:<\/p>\n\n\n\n\n\n

\n\n\n\n

Can they get special or hard-to-find products?<\/strong><\/h3>\n\n\n\n

Yes. We regularly handle international, niche, and specialty products through our established network of suppliers. Lead times may vary depending on availability.<\/p>\n\n\n\n

\n\n\n\n

Do they cater to specific dietary requirements?<\/strong><\/h3>\n\n\n\n

Yes. We supply organic, gluten-free, vegan products and other products adapted to dietary needs upon request.<\/p>\n\n\n\n

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Do they offer flowers and presentation items for guests?<\/strong><\/h3>\n\n\n\n

Yes. We can arrange flowers, table centerpieces, and personalized welcome packs according to your needs.<\/p>\n\n\n\n

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Orders and Process<\/strong><\/h2>\n\n\n\n

How can we place an order?<\/strong><\/h3>\n\n\n\n

You can place orders through:<\/p>\n\n\n\n

    \n
  • Our online platform: sabotig.es<\/strong><\/li>\n\n\n\n
  • Excel templates or standard yacht provisioning formats<\/li>\n\n\n\n
  • Email or contact our team directly<\/li>\n<\/ul>\n\n\n\n
    \n\n\n\n

    What information do you need for a first order?<\/strong><\/h3>\n\n\n\n

    For yachts, we typically require vessel details, location\/mooring, delivery time, and billing information. New customers will be required to provide a Certificate of Registration (COR).<\/p>\n\n\n\n

    \n\n\n\n

    Can you work with our order formats?<\/strong><\/h3>\n\n\n\n

    Yes. We are flexible and can adapt to your spreadsheets, templates, or standard procurement formats.<\/p>\n\n\n\n

    \n\n\n\n

    Deadlines and Availability<\/strong><\/h2>\n\n\n\n

    How far in advance should we place the order?<\/strong><\/h3>\n\n\n\n

    We recommend a minimum of 24 hours' notice. However, we understand operational requirements and will do our best to accommodate requests with shorter notice.<\/p>\n\n\n\n

    \n\n\n\n

    Can they handle urgent or last-minute orders?<\/strong><\/h3>\n\n\n\n

    Yes. We specialize in fast and short-notice procurement, subject to product availability.<\/p>\n\n\n\n

    \n\n\n\n

    Do you offer pre-provisioning services?<\/strong><\/h3>\n\n\n\n

    Yes. We can fully provision yachts and villas before the arrival of guests or owners.<\/p>\n\n\n\n

    \n\n\n\n

    Delivery and Logistics<\/strong><\/h2>\n\n\n\n

    Do you deliver directly to yachts?<\/strong><\/h3>\n\n\n\n

    Yes. We deliver directly to the ship at the dock, at the indicated mooring, subject to port access and security conditions.<\/p>\n\n\n\n

    \n\n\n\n

    Do you deliver to villas or event venues?<\/strong><\/h3>\n\n\n\n

    Yes. We deliver to any address in Mallorca, including villas and private event spaces.<\/p>\n\n\n\n

    \n\n\n\n

    What happens if our itinerary changes?<\/strong><\/h3>\n\n\n\n

    We understand that schedules may change. Please inform us as soon as possible so we can adjust the delivery accordingly.<\/p>\n\n\n\n

    \n\n\n\n

    Do they cover the entire island?<\/strong><\/h3>\n\n\n\n

    Yes. We offer service throughout Mallorca. Additional charges may apply depending on distance and logistics.<\/p>\n\n\n\n

    \n\n\n\n

    How do you guarantee quality during delivery?<\/strong><\/h3>\n\n\n\n

    All deliveries are made with refrigerated vehicles and under strict cold chain controls to guarantee the freshness and integrity of the products.<\/p>\n\n\n\n

    \n\n\n\n

    Prices and Payments<\/strong><\/h2>\n\n\n\n

    How are prices structured?<\/strong><\/h3>\n\n\n\n

    Prices reflect current market conditions, especially for fresh and seasonal products. Our goal is to offer competitive rates without unnecessary markups.<\/p>\n\n\n\n

    \n\n\n\n

    Can you provide a price list that is indicative of your prices?<\/strong><\/h3>\n\n\n\n

    Yes. We can provide indicative prices or supply lists upon request.<\/p>\n\n\n\n

    \n\n\n\n

    What payment methods do you accept?<\/strong><\/h3>\n\n\n\n

    We accept major credit cards and cash. Bank transfers can be arranged in advance for authorized customers.<\/p>\n\n\n\n

    \n\n\n\n

    Do they offer credit accounts?<\/strong><\/h3>\n\n\n\n

    Yes, for regular customers and subject to approval.<\/p>\n\n\n\n

    \n\n\n\n

    When will we receive the invoice?<\/strong><\/h3>\n\n\n\n

    Invoices are normally issued within 24 hours of delivery.<\/p>\n\n\n\n

    \n\n\n\n

    Work with Us<\/strong><\/h2>\n\n\n\n

    Will we have a dedicated point of contact?<\/strong><\/h3>\n\n\n\n

    Yes. You will work directly with our local team, ensuring smooth communication and fast response times.<\/p>\n\n\n\n

    \n\n\n\n

    What makes Sa Botiga Provisions different?<\/strong><\/h3>\n\n\n\n

    We combine local knowledge, agile decision-making, and competitive pricing with a close and flexible approach as a family business, offering a professional service without unnecessary complexity or extra costs.<\/p>\n\n\n\n

    \n\n\n\n

    How to Get Started<\/strong><\/h2>\n\n\n\n

    How can we start working with you?<\/strong><\/h3>\n\n\n\n

    Simply contact us through our website or by phone. A member of our team will get in touch to discuss your needs, deadlines, and delivery details.<\/p>","protected":false},"excerpt":{"rendered":"

    \u00bfQu\u00e9 es Sa Botiga Provisions? Sa Botiga Provisions es una empresa de aprovisionamiento para yates y villas con sede en Mallorca, que ofrece soluciones integrales de suministro para superyates, embarcaciones de ch\u00e1rter y propiedades de lujo. Nos especializamos en aprovisionamiento de alta calidad, tiempos de respuesta \u00e1giles y entregas fiables en toda la isla. \u00bfD\u00f3nde […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":866,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1645","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/sabotiga.es\/en\/wp-json\/wp\/v2\/pages\/1645","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sabotiga.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sabotiga.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sabotiga.es\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/sabotiga.es\/en\/wp-json\/wp\/v2\/comments?post=1645"}],"version-history":[{"count":1,"href":"https:\/\/sabotiga.es\/en\/wp-json\/wp\/v2\/pages\/1645\/revisions"}],"predecessor-version":[{"id":1646,"href":"https:\/\/sabotiga.es\/en\/wp-json\/wp\/v2\/pages\/1645\/revisions\/1646"}],"up":[{"embeddable":true,"href":"https:\/\/sabotiga.es\/en\/wp-json\/wp\/v2\/pages\/866"}],"wp:attachment":[{"href":"https:\/\/sabotiga.es\/en\/wp-json\/wp\/v2\/media?parent=1645"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}